Responsible Gaming at dbg22

Your safety and wellbeing come first. dbg22 is committed to providing a safe, fair, and enjoyable betting environment for all players across Bangladesh.

21+ Only — For Adults in Bangladesh

Our Commitment to Safe Play

At dbg22, we believe that gambling should be an enjoyable form of entertainment — never a financial solution or a source of stress. Our responsible gaming programme is built around giving every player the knowledge, tools, and support they need to stay in control of their betting activity at all times.

We take our responsibility seriously. dbg22 has implemented a comprehensive set of player protection measures — from deposit limits and session time reminders to full self-exclusion options — all available directly through your account. We also work with our customer support team, available 24/7, to ensure that any player who reaches out for help receives a fast, caring, and confidential response.

Gambling carries financial risk. Never gamble with money you cannot afford to lose. If you or someone you know is struggling, please reach out to our support team or consider using our self-exclusion tool immediately.

Player Protection Tools

🛡️

Self-Exclusion

Block access to your account for a chosen period or permanently.

⏱️

Time-Out

Take a short break of 24 hours, 7 days, or 30 days at any time.

💰

Deposit Limits

Set daily, weekly, or monthly deposit caps to stay within your budget.

🔒

Account Lock

Instantly secure your account if you feel you need a complete stop.

📊

Activity Reports

Review your betting history and spending patterns to stay informed.

💬

24/7 Support

Our team is always available to help with responsible gaming concerns.

Recognising Problem Gambling

Problem gambling can develop gradually. Being aware of the warning signs early can make a real difference. Ask yourself honestly whether any of the following apply to you:

  • You spend more time or money gambling than you originally planned.
  • You chase losses by placing bigger bets to recover money.
  • Gambling causes stress, anxiety, or arguments with family or friends.
  • You borrow money or sell belongings to fund gambling sessions.
  • You feel restless, irritable, or unable to focus when not gambling.
  • You hide your gambling activity from people close to you.

If you recognise one or more of these signs, it may be time to take a step back. Our support team is available around the clock — reach us at [email protected] for confidential guidance. Using our self-exclusion or time-out tools is completely free and takes only a few minutes.

How to Use Our Responsible Gaming Tools

All dbg22 responsible gaming tools are accessible from within your account settings. No waiting period is required to activate limits — they take effect immediately. Here is what each tool does:

  • 🚫
    Self-Exclusion Permanently or temporarily close your account to prevent any further gambling. You may choose exclusion periods of 1 month, 3 months, 6 months, 1 year, or permanent. During this period dbg22 will not contact you with any promotional material.
  • 💳
    Deposit Limits Cap the amount you can deposit daily, weekly, or monthly. Reducing an existing limit takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to encourage reflection before raising your spending cap.
  • ⏰
    Session Time-Out Set reminders that alert you when you have been playing for a set number of minutes or hours. Once your session limit is reached you will be automatically logged out until you choose to return. You can configure time-outs in your account preferences at any moment.
  • 📉
    Loss Limits Define the maximum amount you are willing to lose over a daily, weekly, or monthly period. Once your loss limit is reached your account is automatically restricted from placing further bets for the remainder of that period.
  • 🔕
    Promotional Opt-Out Opt out of all bonus offers, promotional emails, and marketing communications at any time. Removing promotions reduces potential triggers that might encourage unplanned gambling sessions.

Protecting Under-Age Players

dbg22 strictly enforces a minimum age of 21 years for all players in Bangladesh. Our registration process requires age verification, and we reserve the right to request government-issued identity documents at any stage to confirm that every active account holder meets the legal age requirement.

If you share a device with younger family members, we strongly recommend using the parental control features available on your operating system or browser to block access to online gambling sites. Tools such as Net Nanny, Qustodio, or built-in Android and iOS screen time controls can help prevent underage access effectively.

Any player found to be under the age of 21 will have their account suspended immediately, all winnings voided, and any remaining balance returned to the payment method used during registration. We treat underage gambling with the utmost seriousness and act without exception.

Frequently Asked Questions

Responsible gaming means enjoying betting as a leisure activity while staying in full control of the time and money you spend. dbg22 promotes it because we genuinely care about the long-term wellbeing of our players across Dhaka, Chittagong, Sylhet, and all of Bangladesh. We provide tools and guidance so that gambling remains fun and never becomes a problem.

Log into your dbg22 account, navigate to Account Settings, and select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit limit in BDT. Any reduction in your limit takes effect immediately. If you wish to raise your limit, a 24-hour cooling-off period applies to give you time to reconsider.

Yes. dbg22 offers a time-out feature that lets you pause your account for 24 hours, 7 days, or 30 days. During a time-out your account is suspended and you cannot log in or place bets. Once the period ends your account automatically reactivates. For a longer break, self-exclusion options of 1 month up to permanent are also available.

The minimum age to register and bet on dbg22 in Bangladesh is 21 years old. This is strictly enforced. Players who are found to be under 21 will have their accounts closed, winnings voided, and deposits refunded. We verify age at registration and may request supporting documents such as a National ID or passport at any time.

To self-exclude, log into your account and go to Account Settings, then Responsible Gaming, then Self-Exclusion. Choose your preferred exclusion period (1 month, 3 months, 6 months, 1 year, or permanent) and confirm your choice. Your account will be locked immediately. If you need help activating self-exclusion, contact our support team at [email protected] and we will process it for you without delay.

If gambling is negatively affecting your finances, relationships, or mental health, please reach out to our 24/7 support team at [email protected]. We can activate any responsible gaming tool on your behalf immediately. We also encourage you to speak with a trusted friend, family member, or mental health professional. You are never alone — taking the first step of asking for help is the most important move.

Get in Touch — We Are Here to Help

Email Support (24/7)

Send us a message any time at [email protected]

Confidential & Judgment-Free

All responsible gaming requests are handled with complete confidentiality. Our support agents are trained to assist without judgment. Whether you want to set a limit, take a break, or simply talk through a concern, we are ready to help — any time of day, including during Eid, Ramadan, and all public holidays in Bangladesh.

Ready to Play Responsibly?

Explore dbg22's games with confidence. Our tools keep you in control so every session stays enjoyable. Start with cricket betting, discover our slots, or visit the casino — all within your limits.

Visit dbg22 Casino Explore Cricket Betting Read Our FAQ